Getting Started

Set up your account, install the mobile app, and learn the basics.

What is Civic.ly?

Civic.ly is asset management software built specifically for parish, town, and community councils in the UK. It helps you keep track of everything your council...

Updated 2026-02-14 getting-started overview introduction

Quick Start: Your First Hour with Civic.ly

This guide walks you through the full Civic.ly workflow from start to finish — setting up your account, adding your first asset, running an inspection,...

Updated 2026-02-14 getting-started quick-start onboarding

Quick Start: Set Up Your Account

Before you start: You need an invite email from your council's Civic.ly administrator. This contains the invite code you will need to create your account. If...

Updated 2026-02-14 getting-started quick-start account

Quick Start: Configure Your Mobile Device

Before you start: You need a Civic.ly account. If you have not set one up yet, follow Set Up Your Account first.

Updated 2026-03-05 getting-started quick-start mobile-app

Quick Start: Add Your First Asset

Before you start: You need the Civic.ly app installed and configured on your phone. If you have not done this yet, follow Configure Your Mobile Device first.

Updated 2026-03-05 getting-started quick-start mobile-app

Quick Start: Create and Complete an Inspection

Before you start: You need at least one asset in your register. If you have not added one yet, follow Add Your First Asset first.

Updated 2026-02-14 getting-started quick-start inspections

Quick Start: Create a Defect

Before you start: You need an inspection with at least one failed checklist item. If you have not done this yet, follow Create and Complete an Inspection first.

Updated 2026-02-14 getting-started quick-start defects

Quick Start: Create a Job to Fix a Defect

Before you start: You need a defect in Civic.ly. If you have not created one yet, follow Create a Defect first.

Updated 2026-02-14 getting-started quick-start jobs