Getting Started

Set up your account, install the mobile app, and learn the basics.

What is Civic.ly?

Civic.ly is asset management software built specifically for parish, town, and community councils in the UK. It helps you keep track of everything your council...

Updated 2026-07-01 getting-started overview introduction

How Long Does It Take to Get Set Up?

This article explains how long it takes to get Civic.ly up and running for your council. The short answer: you start small and grow. You do not need to add...

Updated 2026-07-10 getting-started onboarding timescales

How to Set Up Your Account

Before you start: You need an invite email from your council's Civic.ly administrator. If you have not received one, ask the person who set up Civic.ly for...

Updated 2026-07-10 getting-started account setup

How to Configure Your Mobile Device

Before you start: You need a Civic.ly account. If you have not set one up yet, follow Set Up Your Account first.

Updated 2026-07-10 getting-started mobile-app ios

Do I need to add all my assets before we can start using Civic.ly properly?

Short answer No — and trying to is the most common way councils stall. Pick one small, useful group of assets, capture it, and put it to work the same day. The...

Updated 2026-07-06 onboarding adoption asset-capture

Do I need to schedule work in advance, or can we just log jobs as we do them?

Short answer Logging as you go is a fine way to start — but scheduling is where the real value is, for two reasons. Continuity: if the clerk or the groundsman...

Updated 2026-07-06 scheduling routines business-continuity