The mobile app is where the work actually gets done — grounds and facilities staff run their whole day from it, even with no signal. This article covers setting up your task list so it works itself down, completing tasks quickly, creating work on the spot, and how offline and sync behave.

Set up your list

Tap the filter icon (top right) and set the everyday field setup:

  • Sort by → Nearest so the closest tasks rise to the top.
  • Show tasks due → Today (or Week) so you're only looking at what's due now.
  • Assigned to → Me so you see your own work.
  • Hide completed tasks so each job drops off the list the moment it's done — like a taxi driver clearing a fare.

Tap Apply. Set up this way, the list clears itself as you move through the day.

The mobile app filter panel with sort, due window, assignee and task-type options
The everyday setup: sort by nearest, show today's tasks, and hide completed.

Complete tasks quickly

  • Tap a task to open it and fill in the checklist.
  • Or work faster with a swipe: swipe right to pass, swipe left to fail (the checklist pops up so you can record why).
  • Press and hold a task to open its checklist directly.
The mobile Assets view with a search and the plus button
Switch to Assets to search the register, and use + to create a task on the spot.

Use the Tasks / Assets toggle to flip between your task list and the asset register. In Assets you can search for any asset on the device and open its details.

The mobile Sync Status screen listing recently synced items
The Sync Status screen shows what's saved to the server — and what's still pending.

Create on the spot

Spot something while you're out? The + button raises a job, inspection or defect against any asset, there and then. Take a photo, and it's logged.

Works offline, syncs later

Everything you do saves on the phone first and syncs to the web when signal returns — so a lost connection never stops you working. The Sync Status screen shows what's recently synced and what's still pending. If the web app isn't showing something you've done on the phone, that task probably hasn't synced yet — pull down to refresh to force it.

Tips
  • Not sure who'll do a task? Assign more than one person. With hide completed on, it drops off everyone's list once someone does it, and sort by nearest keeps it off the top for anyone who isn't close — so whoever's nearest picks it up.
  • Trust the sync. "Done but not showing on the web" almost always means the phone hasn't synced, not that the work was lost — check the Sync Status screen.

Common Questions

No. The app works fully offline — complete inspections, log defects and take photos, and it all syncs automatically once you're back in coverage.

It hasn't synced yet. Open the Sync Status screen to check, and pull to refresh to push it through. This is usually a connectivity issue on the device, not a lost record.